Shipping & Returns
Shipping Information
1. Order Processing :
• Orders are processed and shipped within 1-2 business days of being placed, excluding weekends and holidays.
2. Shipping Methods :
• We offer standard and expedited shipping options.
• Standard shipping typically takes 5-7 business days.
• Expedited shipping delivers within 2-3 business days.
3. Shipping Rates :
• Shipping rates are calculated at checkout based on the weight of the items and the destination.
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4. Order Tracking:
• Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
Return & Refund
1. Return Eligibility :
• To be eligible for a return, items must be unused and in the same condition as received. The original packaging must also be intact.
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2. Timeframe :
• Customers have 30 days from the date of purchase to initiate a return.
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3. Refund or Exchange :
• Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
• Exchanges for a different size or color are subject to availability.
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4. Return Shipping :
• Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
5. Damaged or Defective Items :
• If you receive a damaged or defective item, please contact us within 48 hours of receiving the product for a prompt replacement or refund.
6. Final Sale Items :
• Certain items may be marked as final sale and are not eligible for return or exchange. Please check product descriptions for details.